HOW DIFFERENT ARE WE?
FOR YOUR MODERN LIVING EXPERIENCE
myCondo invests in technology that create a sense of community among the residents, add values to all subsidiary proprietors and bring condominium management into the future.
AUTHENTIC
We stay original and unique in providing fresh ideas in developing productivity tools.
INNOVATIVE
We strive to improve and add features to assist The Management in managing the Estate well.
RELIABLE
We uphold our values and reliability in serving the residents’ needs in condominium living.
myvisitor
Mobile Invites
We make it easy for residents to invite guests! In order for your guests to enter, you do not need to manually register them. When you fill out a form directly in the app, it will generate a QR code.
Invite with convenience
Notify guests thru SMS
myvehicle
Manage all of your vehicles in one place
It is useful for both personal and professional drivers. The app allows residents to register their vehicles and categorize them in order to gain easy access to the condominium grounds. myVehicle allows you to enter vehicle information and requests that you upload any necessary permits. Using the app, you can request a car decal. When the lease expires, the system de-registers the vehicle.
Register and manage Vehicles
Simplified process and fast
APP FEATURES
Best features serving your needs
A user-friendly and responsive interface app design with you in mind, providing a harmonious solution that fit the evolving needs of the condominium community.
myFacility
An online facility booking management system allowing residents to make booking reservations and booking self-confirmation through myCredit anytime 24/7
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myMarketplace
Allows residents to buy & sell their new or used household items by posting in myMarketplace
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myForm
A questionnaire whereby residents are able to participate in answering questions and the condo management is able to gather results of surveys and gain insights on various topics of interest in order to better formulate plans and serve the residents well
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myAircon
Allows residents to read reviews, choose the preferred merchant, select the schedule and pay online at their convenience. The Management will be notified of confirmed booking via email and the same booking is available in myCondo’s web portal for Management and guardhouse to view especially on the upcoming aircon services, the aircon company name, vehicle registration number, technician particulars and the date/time of servicing.
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myMove
A house moving application form where owners can submit and the management can manage the application with refundable deposit payment and manage MOVE-IN / MOVE-OUT units.
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myCouncil
Allows setting up of the MC sub-committee with special access rights to facility booking collection reports, booking statistics and other modules deemed in the interest of the management council.
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myFeedback
Allows residents to feedback and keep track of the issues when the MA reply, act on it and update the status.
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mySupplier
Keeps track of contracts, warranties & sitework schedules. It sends out auto reminder notification prior to expiry of contracts & warranties.
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myAnnouncement
Allows the management to quickly announce important news or events which message popup when residents first browse or login to the portal.
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myReport
Provides reports for daily facility booking, facility booking transaction, cash/cheque transactions and booking statistic reports.
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myFacility
An online facility booking management system allowing residents to make booking reservations and booking self-confirmation through myCredit anytime 24/7
Watch Video
myMarketplace
Allows residents to buy & sell their new or used household items by posting in myMarketplace
Watch Video
myForm
A questionnaire whereby residents are able to participate in answering questions and the condo management is able to gather results of surveys and gain insights on various topics of interest in order to better formulate plans and serve the residents well
Watch Video
myAircon
Allows residents to read reviews, choose the preferred merchant, select the schedule and pay online at their convenience. The Management will be notified of confirmed booking via email and the same booking is available in myCondo’s web portal for Management and guardhouse to view especially on the upcoming aircon services, the aircon company name, vehicle registration number, technician particulars and the date/time of servicing.
Watch Video
myMove
A house moving application form where owners can submit and the management can manage the application with refundable deposit payment and manage MOVE-IN / MOVE-OUT units.
Watch Video
myCouncil
Allows setting up of the MC sub-committee with special access rights to facility booking collection reports, booking statistics and other modules deemed in the interest of the management council.
Watch Video
myFeedback
Allows residents to feedback and keep track of the issues when the MA reply, act on it and update the status.
Watch Video
mySupplier
Keeps track of contracts, warranties & sitework schedules. It sends out auto reminder notification prior to expiry of contracts & warranties.
Watch Video
myAnnouncement
Allows the management to quickly announce important news or events which message popup when residents first browse or login to the portal.
Watch Video
myReport
Provides reports for daily facility booking, facility booking transaction, cash/cheque transactions and booking statistic reports.
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PARTNER WITH US
JOIN OUR GROWING MERCHANT LIST
Enlist your best aircon service on our platform where condo residents can avail any time. Get more businesses and growing with us.
READY-MADE ANSWERS FOR YOU
FREQUENTLY ASKED QUESTIONS
You might have a thing or two among the commonly asked questions from our Community. These FAQs can provide you the closest answers as of yet. Otherwise, you can simply Contact Us.
Who can sign up and use myCondo app?
Residents living in condominium can sign up if their condo names are listed in myCondo system. These residents will be classified under un-verified residents since we have not verify their identity. Their access to our app. is also limited.
If their condo management subscribe to myCondo and we activate an account for all residents, then these are consider verified residents and they can book facilities, read the news or download forms from myCondo app.
For now, aircon merchants can sign up to provide aircon services to residents of condominium. We plan to include other merchants like plumber, electrician, handyman etc in future.
What are the online payment modes available in myCondo app?
We have integrated PAYNOW and PayPal into myCondo app and residents can make payment directly using PAYNOW or their credit or debit cards. myCondo also integrated with HitPay payment gateway.
Is myCredit works like a e-wallet?
myCredit is NOT an eWallet. We don’t store your bank account information, debit or credit card details in our system. myCredit simply keep a records of your transactions when you make payment for say, a facility booking. e.g. when you use PAYNOW to make payment to confirm a facility booking, the money goes to myCredit and from myCredit it will be used to pay for your booking. If you pay for a refundable deposit, it will be refunded into myCredit after the facility event is consumed.
When can a resident expect his deposit to be refunded into myCredit?
After the event date, booking is marked as consumed and the deposit will be refunded back to myCredit.
What are the requirements for merchants to be listed in myCondo app?
Currently only aircon merchants with official registered business names and addressess can subscribe with myCondo
Can merchants list other services aside from Aircon-related solutions?
We will be adding other services in future and will consider best solution to serve and support our merchants
What is myMove?
myMove is an online House Moving application form where owners can submit anytime 24/7 and The Condo Management will be notified through email alerts for incoming applications, register the application with refundable deposit payment and manage MOVE-IN / MOVE-OUT units. Activation/Deactivation of tenant’s User ID for online facility booking is based on Tenancy Period which the owner or condomanager indicated in the system This is to prevent moved out tenant from accessing myCondo app. after they have moved out.
What is the capacity for enrolling units in the myCondo app?
There are no minimum or maximum limitations for enrolling units in myCondo. As long as the condo management endorses the unit details, we can add them to the myCondo app.
Does the myCondo app truly eliminate the need for paper?
Absolutely, the primary purpose of the myCondo app is to assist condo residents, managers, councils, and managing agents in embracing digital solutions for all their condominium needs.
Can condo managers, councils, or managing agents access transaction reports and obtain information about residents, suppliers, and merchants?
Yes, they can view their information and manage transactions on the app. This includes approving requests and also allows them to view residents’ concerns through myFeedback. Additionally, they can add announcements or notices through myEvent, myNews, and myAnnouncement.
Is the myCondo app available for free download on the App Store and Play Store?
Yes, it is completely free to download from both the App Store and Play Store.
news and events
Stories to boost condo management
Short-Term Rental Guests in Condos: Security Risks and House Rules for MCSTs
Short-term stays under three months are not allowed in Singapore private homes without approval. Here is how MCSTs and managing agents can spot unauthorised short-term rentals and use visitor management to protect residents.
Visitor Management for Security Agencies: Winning MCST Tenders with Technology
How Singapore security agencies can use visitor management technology to write stronger MCST tender bids, meet PWM productivity expectations and keep condo contracts at renewal.
Condo Security System Singapore: The 2026 Buyer’s Checklist for MCSTs
Buying a condo security system in Singapore? A practical 2026 checklist for MCST councils and managing agents covering visitor management, access control, LPR, CCTV, integration, PDPA, support and contracts.
Lost Your Condo Access Card? What Singapore Residents Should Do Next
Lost your condo access card or car park tag? Here is what to do right away, how replacement usually works in Singapore condos, how to get in meanwhile, and how mobile and face access reduce the risk.
How to Audit Your Condo’s Access Points in One Afternoon: A Managing Agent’s Template
A practical, one-afternoon security audit template for Singapore managing agents: walk every gate, door, barrier and camera, score each access point, and turn findings into a prioritised action list for the MCST.
Visitor Data Retention Under the PDPA: What Every Singapore MCST Should Know
How long should a Singapore condo keep visitor logs, CCTV and vehicle records? A practical guide for MCSTs on the PDPA’s retention limitation obligation, setting retention periods and disposing of records safely.
How to Register a Visitor at Your Condo Using an App: A Step-by-Step Guide for Residents
A simple step-by-step guide for Singapore condo residents on registering visitors through a condo app: inviting guests, adding car plates, sharing QR passes, recurring passes for helpers, and what to do when things go wrong.
Festive Season Visitor Management: A Guardhouse Playbook for Singapore Condos
Deepavali, Christmas, New Year and Chinese New Year bring waves of visitors to Singapore condos. A guardhouse playbook for managing agents: preparation, visitor parking, pre-registration, staffing and incident handling.
Access Card vs Mobile Credential vs Face Recognition: Choosing Condo Access Control
Cards, mobile credentials and face recognition each have strengths for condo access control. A practical comparison for Singapore MCSTs on security, convenience, cost, PDPA and how to combine them.
Parcel Theft in Singapore Condos: 9 Ways Residents and MCSTs Can Prevent It
Parcels left outside doors and in lobbies are an easy target. Nine practical ways Singapore condo residents, managing agents and MCSTs can prevent parcel theft, and what to do if a parcel goes missing.
Are short-term rentals allowed in Singapore condos? No, not without approval. The Urban Redevelopment Authority (URA) sets a minimum stay of three consecutive months...
How can a security agency win more condo tenders in Singapore? Councils are no longer choosing on headcount and hourly rate alone. MCSTs want proof that guards will be...
What should an MCST check before buying a condo security system in Singapore? Make sure the system solves your estate's actual problems; that visitor management, access...
What should you do if you lose your condo access card? Report it to the managing agent or guardhouse immediately so the card can be deactivated, then request a...
How do you audit a condo's access points quickly? Walk every entry point with a checklist in one afternoon: the main gate, car park barriers, pedestrian gates, block...
How long can a Singapore condo keep visitor records under the PDPA? The PDPA does not set a fixed number of days. Instead, its retention limitation obligation says an...
How do you register a visitor at your condo using an app? Open your condo's app, choose to invite a visitor, enter their name, visit date and time (and car plate if...
How should a condo prepare its guardhouse for festive season visitors? Start two weeks ahead: remind residents to pre-register guests and car plates, plan visitor...
Which is best for condo access control: access cards, mobile credentials or face recognition? There is no single winner. Cards are familiar and cheap but easily lent or...
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YOUR DIGITAL BROCHURE
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